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Política de privacidad

Privacy policy

This policy explains how EVOQUEFIT handles personal information when you browse our store, contact us or place an order. For privacy questions or requests, email support@evoquefit.com.

Information we process

We process the contact, delivery, billing and order details you provide, together with customer service correspondence. Shopify and payment providers process payment information to complete transactions. We also receive technical information such as IP address, browser and device details, pages viewed, referral information and cookies used by the store.

Why we use it

We use information to process and deliver orders, provide support, prevent fraud, keep the store secure, comply with legal obligations and improve the shopping experience. Marketing communications and non-essential tracking are subject to applicable consent and preference requirements. You can unsubscribe from marketing messages using the link in those messages.

Service providers and international processing

We use Shopify to host and operate the store and work with payment, delivery and other service providers needed for these purposes. We may disclose information when required by law or to protect legal rights. Information may be processed outside your country, including in Canada and the United States, subject to applicable transfer requirements. Read Shopify’s privacy policy at shopify.com/legal/privacy.

Cookies and preferences

Essential cookies help operate the cart, checkout and security features. Country and language preferences help display the selected market and currency consistently. Analytics or advertising tools, where used, are subject to applicable privacy choices. Use the store’s available privacy controls and your browser settings to manage cookies. Blocking essential cookies may affect shopping features.

Your rights

Depending on your location, you may request access to, correction or deletion of personal information, a copy of your data, restriction of processing or an objection to certain uses. Where processing depends on consent, you may withdraw it. You may also complain to your local data protection authority. Contact support@evoquefit.com to make a request; we may need to verify your identity.

Retention and security

We retain information for the purposes described here and to meet accounting, legal and dispute-resolution obligations. We use reasonable safeguards, but no online system can guarantee absolute security. Do not include payment card details or sensitive personal information in a contact message.

Changes

We may update this policy as our services or legal requirements change. The version published on this page applies to current use of the store.